I've now moved the family mobile phones to Everything Anywhere (aka Orange). It must be said, their web-facing IT systems are not great. The online automatic SIM activation page failed 3 out of 4 times, for example. On a positive note, the staff in their non-UK call centres are much easier to understand than the ones in the call centres of my previous provider, 3. It may be because they are located somewhere where the local accent is less pronounced, or maybe they're better trained, I don't know. Either way, I've had no language/accent problems when dealing with them, and they've all been very nice.
So why have I felt it necessary to mention this? Well, it's simply because at some point in the future I shall obviously be ranting about their ineptitude, so this posting was added purely for balance.